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Signed in as:
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Effective Date: May 28, 2026
Welcome to JR Computer Repair (“JRCompu,” “we,” “our,” or “us”). By accessing or using our website, JRCompu.com, or any of our services, you agree to the following Terms and Conditions.
JR Computer Repair provides information technology services, including but not limited to:
All services are subject to availability and may be modified without notice.
Any estimate provided by JR Computer Repair is based on the information available at the time of evaluation.
Additional labor, equipment, software, or unforeseen issues may result in additional charges. Customers will be notified before significant additional work is performed.
Payment is due upon completion of services unless otherwise agreed in writing.
We reserve the right to:
Customers are responsible for all applicable taxes and fees.
JR Computer Repair is not responsible for manufacturer defects, warranty claims, software licensing restrictions, or third-party service interruptions.
Customers are responsible for ensuring they possess valid software licenses when required.
Customers are solely responsible for backing up their data before service begins.
While we take reasonable precautions, JR Computer Repair is not responsible for:
We strongly recommend maintaining current backups of all important information.
Customers are responsible for complying with all applicable laws regarding video surveillance and recording.
JR Computer Repair does not provide legal advice regarding camera placement, recording requirements, employee monitoring, or privacy regulations.
Internet connectivity, power outages, weather conditions, and third-party service interruptions may affect system performance.
You agree not to:
We reserve the right to restrict access for violations of these terms.
Our services may involve third-party providers, including cloud services, internet providers, software vendors, VoIP providers, and equipment manufacturers.
JR Computer Repair is not liable for interruptions, outages, pricing changes, or service failures caused by third-party providers.
To the maximum extent permitted by law, JR Computer Repair shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.
Our total liability shall not exceed the amount paid by the customer for the specific service giving rise to the claim.
Labor performed by JR Computer Repair may include a limited warranty as specified on the customer’s invoice or service agreement.
Manufacturer warranties remain the responsibility of the equipment manufacturer.
Except as expressly stated, services are provided “as is” without warranties of any kind.
All content on JRCompu.com, including text, graphics, logos, images, and design elements, is the property of JR Computer Repair and may not be copied, reproduced, or distributed without written permission.
You agree to indemnify and hold harmless JR Computer Repair, its employees, contractors, and affiliates from any claims, damages, liabilities, or expenses arising from your use of our website or services.
These Terms and Conditions shall be governed by the laws of the State of Arizona, without regard to conflict of law principles.
JR Computer Repair may update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.
JR Computer Repair
Website: JRCompu.com
Phone: (520) 271-2329
Email: jrosales@jrcompu.com
By using our website or services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
At JR Computer Repair, customer satisfaction is important to us. This Refund & Return Policy explains the conditions under which refunds, returns, and service adjustments may be granted.
Labor and service fees are generally non-refundable once work has been completed.
Examples include:
If you are dissatisfied with the service provided, please contact us within 7 days so we can attempt to resolve the issue.
New hardware purchased through JR Computer Repair may be returned within 14 days of purchase if:
A restocking fee of up to 20% may apply.
Special-order items, custom-built systems, and products purchased specifically for a customer’s project are non-refundable unless defective.
Defective products may be eligible for replacement, repair, or manufacturer warranty service according to the manufacturer’s warranty terms.
JR Computer Repair will assist customers with warranty claims when possible but cannot guarantee manufacturer approval.
Equipment installed as part of a security camera project may be returned only if:
Installation labor, configuration services, and removal labor are non-refundable.
Software licenses, subscriptions, cloud services, VoIP services, and other digital products are non-refundable once activated or delivered.
Monthly services, including cloud services, VoIP services, internet-connected cameras, monitoring services, backups, or managed IT services, may be canceled according to the service agreement.
Previously billed monthly fees are non-refundable.
Approved refunds will be processed using the original payment method whenever possible.
Refund processing times may vary depending on the payment provider and financial institution.
For questions regarding refunds or returns, please contact:
JR Computer Repair
Website: JRCompu.com
Phone: (520) 271-2329
Email: jrosales@jrcompu.com
We are committed to working with our customers to resolve concerns fairly and professionally.
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